Frequently Asked Questions - Private Care Service

Find answers to common questions about our individual Home Care Service in Long Stratton, Norwich, United Kingdom.

What services do you offer?

We offer Personal Care, Companionship, Medication support, Long Term, Short Term and Respite Care services. As well as light cleaning duties and home and garden maintenance.

 

How are you different from a home care agency?

We are not an agency; you will always know who is coming to support you.

 

Are you trained and qualified?

Yes, we are are trained, qualified, and experienced. Each of us holds NVQ3 Adult social care, Donna holds NVQ4. We each have atleast 18 years experience in the Care Sector. We each have experience with residential, nursing, dementia, palliative and mental health care settings.

 

What are your operating hours?,

We will try to ensure support is available when you need it. We like to take Sundays off so we can spend time with our little Family.We are flexible and will help in anyway we can.

 

Where are your services available?

Our services are available in Long Stratton and 10 mile local radius. 10-15 mile radius for block of hours. We book weekly.

 

How can I arrange care services?

You can arrange care services by contacting us via Facebook, Phone or email.

 

Can I meet the you before starting the service?

Yes, we each arrange an introductory meeting with potential Clients. We can meet eachother, discuss care requirements, decide if we can meet them, answer any questions and then decide to go forward with our Services.

 

What is the cost of your services?

The cost varies based on the type and duration of care. We can discuss prices during initial meeting. Our prices start at £18.

 

How do I provide feedback or make a complaint?

You can provide feedback or make a complaint by contacting us directly via phone or email.

Get in Touch

For more information or to arrange a service, contact Private Care Service today.